We read through 154 of our Google reviews and pulled out every one where the customer wrote down how long the job took. There were 18. We didn’t pick the good ones. These are all of them.
| Customer | What they wrote | Posted |
|---|---|---|
| Lauren Lang | “completed and returned the next day” (L-shaped leather couch) | 3 weeks ago |
| Tomsina Fata | “less than two days” | 4 years ago |
| Preneshni Moodley | “completed the job within 2 days” | September 2026 |
| Senamile Sithole | “It took them 2 days” (corner unit) | a year ago |
| Lipuo Sehoole | “In just two days” | 2 years ago |
| Fouzia Cassiem | “My L-shaped couch was revamped in 2 days” | 3 years ago |
| Pinkz Pillay | “3 days and job done” | a year ago |
| Bonang Masemola | picked up on Friday, delivered “three days later” | 3 years ago |
| Tshwarelo Sikwane | “it literally only took 3/4 days” | a year ago |
| Zandile Msomi | “less than 5days..we were expecting two weeks or more” | a year ago |
| Mpetsenyane Makou | “In less than 5 days” | a year ago |
| Mzie Ndebele | “We were promised 10 days and it took 5” | 2 years ago |
| Thato Nkwe | “it only took 6 days” | 4 months ago |
| Ntsiki Q. | told “8 working days”, got it back “in 6 days” | a year ago |
| Kirsten Pretorius | “in less than a week” | 3 years ago |
| Senzi Zikhali | lead time of “18days”, back “within seven days” | 6 months ago |
| Belinda Silinda | “It only took 7 days” | a month ago |
| Gculisile mvelase | “exactly 7 working days” | 4 years ago |
What the list actually tells you
None of the 18 took longer than 7 working days. But look at the four where the customer also wrote down what they’d been told: 18 days, 8 working days, 10 days, and “two weeks or more”. Each time, the job came back well inside that date.
A quoted date has to allow for things nobody can see yet. A cracked rail under the old fabric. A fabric that’s in stock at the supplier today and gone tomorrow. Senzi Zikhali wrote that the team confirmed the chosen fabric was available before they left the house. That couch came back 11 days early.
What makes a job take longer
- Fabric that has to be ordered. If your first-choice velvet isn’t in stock, you can wait for it or choose again from the samples.
- Frame repairs. A broken frame gets fixed before anything is covered.
- Size. A full lounge suite with dining chairs is several jobs, not one.
- Things going wrong. Two reviewers mention delays from “unforeseen circumstances”. It happens.
What to plan around
Plan around the date Kwanele gives you, not the fastest line in the table. If you’ve got a deadline, like family arriving for December or a venue reopening on a Friday, say so in your first WhatsApp to 074 019 9297, before we quote.
Questions we get asked
Will my couch be back in 2 days?
Maybe. Six of the 18 customers below wrote 2 days or less. Don't plan around it, though. Kwanele gives you your own date when he quotes.
What slows a job down?
Fabric that has to be ordered in, frame repairs, and big jobs like a full lounge suite plus chairs.
